Obtained for the first time in 2017, the Tourist Office renewed its labeling in 2021.

Logo Marque Qualité Tourisme
Tourism Quality Brand Logo

"The Quality approach is not a file but a mode of operation, a state of mind" - Regional Federation of Tourist Offices PACA

The Tourist Office is proud of this labeling Tourism Quality ™ and commits to visitors to:

To welcome

Facilitate access to our premises by improving signage and signage nearby
Adapt our opening hours to the frequentation of our destination
Welcome visitors in a friendly, clean and tidy space
Listening and available to meet their expectations as soon as possible
Provide a personalized welcome to each client

Inform and advise

Provide reliable, clear and up-to-date information
Provide visitors with personalized advice tailored to their request
Allow each client to benefit from our perfect knowledge of the territory and thus encourage them to extend their stay
Provide 24-hour access to information through our website and our digital tools (terminals, screens)

Offer services

Offer additional services: free wifi access, relaxation area

Stay tuned

Remain attentive to any malfunction and take the necessary corrective measures
Take into account suggestions for improvement
Collect and process complaints within 72 hours

Guarantee continuity of service

Regularly train our travel advisers in order to respond as closely as possible to requests
Provide constant improvement in the quality of reception and services